Privacy Policy

This Privacy Policy applies to the Website www.zazacubancomfort.com (the “Website”) and the Zaza Cuban Comfort Food mobile application (the Mobile App”.)

By accessing or otherwise using the Website or Mobile App, you agree to be bound contractually by this Privacy Policy.

1. Modification of Privacy Policy. We reserve the right to modify this Privacy Policy at any time, and without prior notice, by posting an amended Privacy Policy that is always accessible by clicking on the “Privacy Policy” link on this Website’s home page. Your continued use of this Website or Mobile App indicates your acceptance of the amended Privacy Policy. You should check the Privacy Policy through this link periodically for modifications.
2. Privacy Statement. Zaza Cuban Comfort Food, Inc., together with its Affiliates (hereinafter, the “Company”) operates this Website and Mobile App. All references to “we”, “us”, or “this Website”  or this “Mobile App” shall be construed to mean the Company. Company understands that visitors to this Website and Mobile App are concerned about the privacy of information. The following describes our Privacy Policy, including our policy regarding personally identifiable information that we collect through this Website and Mobile App about persons or entities who use or visit this Website and Mobile App. It also identifies the categories of third-party persons or entities with which we share the collected personally identifiable information.
3. Collection of Personally Identifiable Information (hereinafter referred to as “PII”). When a person visits this Website, downloads our app and/or signs up for our loyalty program, orders food through the online ordering system, purchases merchandise, gift cards, or other products, we may collect certain categories of personally identifiable information. The information we collect may vary depending on the type of activity you engage in on our Website or Mobile App. For example, we may collect the following categories of personally identifiable information when using our Website: (i) contact information, such as your name, physical address, an email address, and phone number; (ii) credit card information when you purchase merchandise through our Website; and (iii) any information you voluntarily provide to us when you choose to use some and/or any of this Website’s and Mobile App’s interactive tools and services, such as completing questionnaires and surveys. We reserve the right to store or archive your PII indefinitely. You understand that even if you request that we remove all of your PII, it may be impossible and/or commercially unreasonable for us to do so. Regardless, we have no obligation to delete any information you provide through this Website and Mobile App.
4. Sharing of PII: General Policy. We do not rent, sell or share PII with you or nonaffiliated companies, except as otherwise set forth in this Privacy Policy. We may use your PII to (i) fulfill your purchase orders, (ii) send you information relating to our products or services or the products or services of our business partners or affiliates, (iii) contact you, if necessary, relating to your product purchases or other activities, (iv) customize your experience on this Website or Mobile App, our emails, or other communications, (v) run anonymous statistical analysis and research on our members’ use of our Website or Mobile App, services, and (vi) fulfill other legitimate business purposes.
5. Sharing of PII: Affiliates. Unless prohibited by law, we may use and share PII with any company that may be legally affiliated with us (such as, for example, any parent, subsidiary, or brother or sister entity) to help us design and improve products and services, and to offer products and services that may be of interest to you.
6. Sharing of PII: Third-Party Service Providers. When you submit your PII on this Website and Mobile App, we reserve the right to share it with a reputable third party that provides outsourced services for us (“Third Party Service Providers”). These Third Party Service Providers may include, for example, companies that (i) host, manage, and service our web servers, software and systems, (ii) provide business, data processing, or marketing services, and (iii) provide payment processing, fulfillment, and/or shipping services. Further, all such Third Party Processors are contractually bound by us to keep the information confidential, and all information provided to or accessible by Third Party Service Providers is required to be used by them only for purposes of the service they are providing for this Website or Mobile App.
7. Sharing of PII: Purchase or Sale of Businesses. We continually look for ways to improve our business. One such way of improving our business might be to buy or sell a company. If we buy or sell a business, databases containing PII will likely be transferred as part of the sale. In that event, we will use reasonable efforts to notify you before information about you is transferred to another party. If, in connection with a sale, there will be material changes to the way personally identifiable information is being used, affected consumers will be notified via e-mail and will be given the opportunity to opt-out.
8. Sharing of PII: Legal Process. We reserve the right to share PII with third parties in response to a subpoena, to prevent fraud, to comply with an inquiry by a government agency or other regulator, or as necessary for other legal purposes. We may also disclose PII to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or other agreements with users of our service; respond to claims that any posting or other content violates the rights of third-parties; or protect the rights, property, or personal safety of the Company, its users or the general public.
9. Cookies. This Website and Mobile App, like many web sites, uses “cookies” (information stored on your computer or device by your browser at our request). Cookies enable the Website and Mobile App to “remember” who you are so that you can get around it easier and more efficiently. Cookies may allow you to access secured information, conduct secured transactions, and take advantage of promotional opportunities. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set up to accept cookies. You may choose to disable cookies at your option and sole expense. By disabling cookies, you may not have access to the entire set of features on this Website and Mobile App. We reserve the right to use cookies to collect demographic and profile data for purposes of improving the content of this Website and Mobile App. We do not record personal or sensitive information in our cookies. Advertisers that may display ads on our Website or Mobile App, if at all, may also use cookies; however, we do not have access to the information obtained from cookies issued from other sites.
10. Traffic Data. We reserve the right to collect and store indefinitely three (3) types of “traffic data”: IP Addresses, Referrers, and System Information. IP addresses are used by your computer or device every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer or device. A Referrer is the information passed along by a web browser that references the Web URL you linked from. System Information includes time of access, the type of web browser being used, the operating system/platform, and CPU speed of your computer or device. We reserve the right to use this “traffic data” for purposes of identifying broad demographic trends and for improving the content of this Website and Mobile App. We will not use “traffic data” to attempt to identify your personal information; you will not be personally identified with “traffic data”.
11. Web Beacons. We may, in certain circumstances, use “web beacons” to collect anonymous, non-personal information about your use of our Website and Mobile App and your use of emails, special promotions or newsletters we send to you. “Web beacons” are graphic image files imbedded in a web page or email that provide a presence on the web page or email and send back to us information about your browser. The information collected through web beacons allows us to monitor the traffic on our Website or Mobile Device, and information regarding who opens emails from us and for what purpose.
12. USA Patriot Act Notice. The federal USA Patriot Act (“USA Patriot Act”) provides generally for the operator of a communication host and law enforcement to be able to monitor any content, upon request of the operator. We anticipate fully complying with all our obligations, and availing ourselves of all our rights, under the USA Patriot Act.
13. Other Web Sites, Links, Advertisers. This Website and Mobile App may contain links to other web sites. We reserve this right to have advertisers or other third parties on this Website and Mobile App, who may also have links on this Website or Mobile App, and may link to this Website or Mobile App. The privacy practices of advertisers or This privacy statement does not cover web sites linked to this Website or Mobile App, and we are not responsible for the privacy practices, data collection, storage, use practice or the content of such web sites. You should be careful to review any privacy policies and/or terms of services posted on any of these other web sites before signing up with and using them.
14. Security. Information collected by this Website and Mobile App is stored in secure operating environments that are not available to the public. We are dedicated to maintaining and upholding your privacy and security (for instance, by encrypting all data using 256-bit encryption methods) and are aware of our privacy and security policies. Unfortunately, no data transmission over the Internet can be guaranteed 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or store at this Website or Mobile App, and you do so at your own risk. You must promptly notify us if your PII is lost, stolen or otherwise compromised. We are not responsible for any such event or resulting consequences thereof, but will reasonably attempt to remove the compromised data from your account and update our records accordingly.
15. Information Provided on Behalf of Children. In accordance with the Children’s Online Privacy Protection Act, children under the age of 18 are prohibited from using this Website and Mobile App. We do not collect any information from children under the age of 18. If you are a parent or guardian of a minor child, you may use this Website or Mobile App in compliance with the Terms of Use and this Privacy Policy on their behalf. Any information you provide about a minor child will be considered PII.
16. Email. If you supply us with your e-mail address, you may receive periodic messages from us with information specific to the Website or Mobile App, the Company, new products or services, or upcoming events. If you prefer not to receive periodic email messages, you may opt out at any time.
17. Contact Us. If you have any questions regarding this Privacy Policy or your dealings with this Website or Mobile App, please contact us at [email protected].